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Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

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Booking support

Changes, cancellations and refunds are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the full travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

If your question is about a booking you have already made — changing a date, cancelling, a pickup point — please contact the tour operator, GetYourGuide or Trip.com directly. We are an independent guide, not a tour operator, and we have no access to your booking.

For most planning questions, the answer is probably already here: the travel guide, the getting here guide and the best time to visit page between them cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • A guesthouse, dive centre, warung or boat operator on the islands that we have missed.
  • Price, fee or schedule changes you have seen on the ground.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your island days

Turn a few days on Lembongan into the highlight of your Bali trip

Swim with manta rays, watch the waves at Devil’s Tear, cross the Yellow Bridge to Ceningan and stand above Kelingking on Nusa Penida. Compare the best-rated experiences and book in a couple of taps.